| serviceinnovation.org | Consortium for Service Innovation |
| csmassociation.org | Customer Satisfaction Measurement Association |
| cscsa.org | Colorado Springs Customer Service Association (CSCSA) |
| asponline.com | The Association of Support Professionals |
| mysteryshop.org | Mystery Shopping Providers Association |
| icsa.on.ca | Toronto Chapter of the International Customer Service Association |
| supportgate.com | Software Support Professionals Association (SSPA) |
| icsa.com | International Customer Service Association |
| hdipittsburgh.org | Pittsburgh Help Desk Institute (HDI) |
| gsicsa.com | Garden State International Customer Service Association |
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