| icsa.com | International Customer Service Association |
| customercare.com | Customer Care Institute = Home |
| csmassociation.org | Customer Satisfaction Measurement Association |
| hdipittsburgh.org | Pittsburgh Help Desk Institute (HDI) |
| icsa.on.ca | Toronto Chapter of the International Customer Service Association |
| csbenchmarking.com | Customer Service Benchmarking Association |
| serviceinnovation.org | Consortium for Service Innovation |
| gsicsa.com | Garden State International Customer Service Association |
| csia.com.au | Customer Service Institute of Australia |
| cscsa.org | Colorado Springs Customer Service Association (CSCSA) |
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