| volition.com | Volition.com LLC |
| serviceinnovation.org | Consortium for Service Innovation |
| mystery-shoppers.com | Mystery Shoppers |
| icsa.on.ca | Toronto Chapter of the International Customer Service Association |
| icsa.com | International Customer Service Association |
| gsicsa.com | Garden State International Customer Service Association |
| customercare.com | Customer Care Institute = Home |
| csmassociation.org | Customer Satisfaction Measurement Association |
| csia.com.au | Customer Service Institute of Australia |
| cscsa.org | Colorado Springs Customer Service Association (CSCSA) |
| sassieshop.com | www.sassieshop.com/ |
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